Privacy Policy

### Privacy Policy for GarmGiveawayz

**Effective Date: April 11, 2025**

At **GarmGiveawayz**, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website ([www.garmgiveawayz.co.uk/]](https://www.garmgiveawayz.co.uk/)), purchase digital raffle tickets for a chance to win designer shoes, or engage with our services. By using our website or participating in our raffles, you agree to the terms of this Privacy Policy.

#### 1. Information We Collect
We collect information to provide our services, process raffle entries, deliver prizes, and improve your experience. The types of information we collect include:

- **Personal Information**:
- **Contact Details**: Name, email address, phone number, and shipping address (for prize delivery to winners).
- **Account Information**: Username, password, and preferences if you create an account on our website.
- **Payment Information**: Billing details (e.g., cardholder name, billing address) processed securely through our payment provider, Stripe, when you purchase raffle tickets. We do not store full payment card details.
- **Raffle Participation Data**:
- Ticket numbers assigned to your purchase.
- Details of raffles entered, including draw dates and prize preferences (e.g., shoe size, if applicable).
- **Automatically Collected Information**:
- **Device and Usage Data**: IP address, browser type, device type, operating system, pages visited, time spent on our site, and referral URLs.
- **Cookies and Tracking**: We use cookies and similar technologies to enhance site functionality, analyse usage, and personalize content. For example, cookies help us remember your preferences and track raffle entries.
- **Marketing Preferences**: If you opt in to receive promotional emails or newsletters, we collect your consent and preferences.

#### 2. How We Collect Information
We collect information in the following ways:
- **Directly from You**: When you purchase raffle tickets, create an account, enter a raffle, contact us, or claim a prize.
- **Through Our Website**: Via forms, checkout processes, or interactions with our Wix-powered platform.
- **Automatically**: Through cookies, analytics tools (e.g., Wix Analytics, Google Analytics), and server logs when you browse our site.
- **From Third Parties**: From our payment processor (Stripe) for transaction details or shipping partners for prize delivery.

#### 3. How We Use Your Information
We use your information to operate our raffle business and provide a seamless experience. Specifically, we use it to:
- **Process Raffle Entries**: Assign ticket numbers, confirm purchases, and enter you into the specified raffle draw.
- **Deliver Prizes**: Contact winners and ship designer shoes to verified addresses.
- **Manage Transactions**: Process payments securely via Stripe and issue purchase confirmations.
- **Communicate with You**: Send order confirmations, raffle updates, winner notifications, and responses to your inquiries.
- **Improve Our Services**: Analyse site usage, track raffle participation trends, and enhance website functionality.
- **Marketing (Optional)**: If you opt in, we send promotional emails about upcoming raffles, exclusive offers, or new designer shoe collections. You can unsubscribe at any time.
- **Legal Compliance**: Comply with applicable laws, such as tax reporting or consumer protection regulations, and prevent fraud or unauthorized activity.

#### 4. Legal Basis for Processing (GDPR)
For users in France and the European Union, we process your personal data based on the following legal grounds:
- **Contractual Necessity**: To fulfil our obligations when you purchase raffle tickets or claim a prize (e.g., processing your entry and delivering shoes).
- **Consent**: For optional activities like marketing emails or non-essential cookies, where you explicitly opt in.
- **Legitimate Interests**: For analytics, fraud prevention, and improving our website, provided these interests do not override your rights.
- **Legal Obligation**: To comply with laws, such as retaining transaction records for tax purposes.

#### 5. How We Share Your Information
We do not sell your personal information. We share data only as necessary to operate our services or comply with legal requirements:
- **Service Providers**:
- **Payment Processing**: Stripe processes payment details securely. Stripe’s privacy policy applies to their handling of your data.
- **Website Hosting**: Wix hosts our website and stores data related to your account and raffle entries. Wix’s privacy policy applies.
- **Shipping Partners**: For prize delivery, we share winners’ names and addresses with trusted couriers (e.g., DPD, DHL, FedEx, InPost, Royal Mail).
- **Analytics Tools**: We use tools like Google Analytics to understand site usage, sharing anonymized data where possible.
- **Raffle Administration**: If we use a third-party platform or auditor (e.g., a randomizer tool) to conduct draws, we share minimal data (e.g., ticket numbers) to ensure fairness.
- **Legal Compliance**: We may disclose data if required by law, such as in response to a court order or tax authority request.
- **Business Transfers**: In the event of a merger, acquisition, or sale of GarmGiveawayz, your data may be transferred to the new entity, with notice provided to you.

#### 6. Data Security
We take reasonable measures to protect your information:
- **Encryption**: Our website uses SSL/TLS encryption to secure data transmission.
- **Access Controls**: Only authorized personnel have access to personal data, under strict confidentiality agreements.
- **Secure Payment Processing**: Stripe handles payments with PCI-compliant security standards.
- **Regular Monitoring**: We monitor our Wix platform for vulnerabilities and update security protocols as needed.

However, no online system is 100% secure. If you suspect a data breach, contact us immediately at [support@garmgiveawayz.com](mailto:support@garmgiveawayz.com).

#### 7. Your Data Protection Rights
Depending on your location (e.g., EU under GDPR), you have the following rights:
- **Access**: Request a copy of the personal data we hold about you.
- **Rectification**: Correct inaccurate or incomplete data.
- **Erasure**: Request deletion of your data, subject to legal retention requirements (e.g., tax records).
- **Restriction**: Limit how we process your data in certain cases.
- **Portability**: Receive your data in a structured, machine-readable format.
- **Objection**: Object to processing based on legitimate interests, including marketing.
- **Withdraw Consent**: Opt out of marketing emails or non-essential cookies at any time.

To exercise these rights, contact us at [ggiveawyzsupprt@gmail.com](ggiveawyzsupprt@gmail.com). We will respond within 30 days (or as required by law).

#### 8. Data Retention
We retain your information only as long as necessary:
- **Raffle Entries**: Retained for 12 months after a raffle ends to handle disputes or prize claims.
- **Transaction Records**: Kept for 7 years to comply with tax and accounting laws.
- **Account Data**: Stored until you request deletion or your account becomes inactive for 24 months.
- **Marketing Data**: Retained until you unsubscribe or withdraw consent.

After these periods, we securely delete or anonymize your data unless required to retain it by law.

#### 9. Cookies and Tracking
Our website uses cookies to enhance functionality and user experience:
- **Essential Cookies**: Enable core features like ticket purchases and account login.
- **Analytics Cookies**: Track site performance and visitor behavior (e.g., via Wix Analytics).
- **Marketing Cookies**: Deliver personalized ads or raffle promotions (if you opt in).

You can manage cookie preferences through our website’s cookie banner or your browser settings. Disabling cookies may limit some features, like saving your cart.

#### 10. International Data Transfers
GarmGiveawayz operates primarily in United Kingdom.

#### 11. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a minor has provided us with data, contact us to have it removed.

#### 12. Third-Party Links
Our website may link to external sites (e.g., Stripe, social media platforms). We are not responsible for their privacy practices. Review their policies before sharing data.

#### 13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date. If changes are significant, we’ll notify you via email or a site notice.

#### 14. Contact Us
For questions, concerns, or to exercise your data rights, contact us at:
**GarmGiveawayz@gmail.com**
Email: [ggiveawyzsupprt@gmail.com](mailto:ggiveawyzsupprt@gmail.com)
Phone: 07828483048

For GDPR complaints, you may also contact your local data protection authority

Thank you for trusting GarmGiveawayz with your information. We’re excited to bring you the chance to win exclusive designer clothing!